Items can be returned for a refund or exchange with 7 days of the date of receipt. But the reason for returns caused by yourself(eg,size,color you choose), cannot be accepted. Returns can be sent back within 7 days upon receipt, all returned items must never been used and in new condition. All returned packages must be insured. As for returning right items for a refund: all returned items are subject to a 5% bank handling fee and shipping charges. Buyers are always responsible for the shipping charges. Sepcial circumstances may require partnership with corporate business partners. For more information, please contact our customer service.
To exchange a product, you must email us and inform us of the reason. We will then provide you with further instructions. The goods can be exchanged within 3 days of the receipt date provided they are unworn and in the original condition with all the original packaging and labels. When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated. All shipping costs associated with the exchange of goods are the responsibility of the consumer.
We strongly recommend that you use traceable shipping, as we will not be responsible for any lost parcels. For overseas orders this process can take up to 30 days.